Reinventing Furniture Village online with Salesforce Commerce Cloud

After nine years supporting Furniture Village with its online channel, it was time to replatform the existing site into a powerfully efficient business tool.

The new site had to be scalable and easy to manage to cope with high growth, while offering customers an intuitive and enjoyable shopping experience.

Furniture Village selected Salesforce Commerce Cloud for its stability and scalability.

Over 16 weeks, our Technology & Experience team combined in-depth user research with technical understanding to map the site's functionality against the business vision.

The solution integrated with 15 systems to create a seamless in-store and online experience. Amplience powered the headless CMS, DAM and product imagery, while additional payment, order tracking and self-service integrations gave customers more flexibility.

The result was a fast, responsive and scalable ecommerce platform built to support high-ticket sales and long-term digital growth.