Reinventing Furniture Village online
Furniture Village tasked us with building a brand new digital platform as part of a million-pound investment to supercharge the online and in-store experience.
Service
eCommerce consultancy
Technical delivery and system integration
Platform: Salesforce Commerce Cloud
THE BRIEF
Replatform the existing Furniture Village site, transforming it into a powerfully efficient business tool. The new site had to be scalable and easy to manage to cope with high growth while offering customers an intuitive, enjoyable shopping experience.
HOW WE DID IT
Furniture Village had chosen the Salesforce Commerce Cloud platform for its stability and scalability. Over 16 weeks, we combined in-depth user research with deep technical understanding to map the site's functionality with the business vision.
This included technical integration with 15 different systems for a seamless in-store and online experience. The outcome? A slick, fast and responsive site built to boost high-ticket sales.
Our approach
Along with technical support for the Salesforce Commerce site, we manage the Furniture Village digital channels for SEO, PPC and Content & Engagement. This means we can jump on opportunities quickly, get results faster and reduce the work involved in managing multiple suppliers.
The results
16-week digital transformation
+15 different systems seamlessly integrated
Powering consistent year-on-year growth
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