24/7 platform support that keeps your business moving
At Brave Bison, our platform support service goes beyond break-fix maintenance. We offer flexible, scalable retainers that provide continuous technical coverage, proactive monitoring and strategic input to keep your ecommerce platforms running smoothly and evolving with your business.
Our support is available 24/7 for critical issues, with structured SLAs and dedicated teams covering development, QA, DevOps and project management. Whether you need a lightweight retainer for essential upkeep or a full-service setup to support ongoing enhancements, we tailor the team and hours to match your operational needs and commercial goals.
Why do I need
Platform Support?
Because your commerce platform never sleeps, and neither should your support.
In today’s always-on digital landscape, even brief downtime can mean lost revenue, missed opportunities, and damaged customer trust. Your ecommerce platform is the engine behind your operations, and keeping it healthy demands proactive, strategic care.
Brave Bison’s platform support is designed to do just that. We offer round-the-clock coverage for critical issues, backed by structured SLAs and a dedicated team spanning development, QA, DevOps and project management. But we don’t stop at maintenance. Our support retainers are flexible and scalable, giving you access to expert input that helps you evolve your platform in line with your commercial goals.
Whether you need a lean setup for essential upkeep or a full-service team to drive continuous improvement, we tailor our support to fit your needs. From proactive monitoring and anomaly detection to sprint planning and feature enhancements, we help you stay ahead of issues and ahead of the competition.
Stay ahead, stay online, and let us handle the rest.
Our work
Providing a seamless digital experience for Europe’s biggest electricals buyer Euronics with SAP Commerce Cloud
Enhancing the Magic Madhouse website with a powerful Saas Commerce solution
Revolutionising eCommerce payments for Worldline on SAP and Salesforce
“The Brave Bison team offer expert platform support and are incredibly responsive at all times of day. I know they have our best interests in mind and they always push us to elevate our strategy.
Our clients
